Refund Policy

• Duplicate payment for the same order.
• Technical failure where the purchased note is not delivered to your library.
• Order charged but marked failed due to payment gateway issues.

• Change of mind after successful delivery and access.
• Claims based only on personal preference without platform error.
• Requests made after 24 hours of delivery without actionable transaction details.

Submit your request through Contact Us with payment session ID, note title, and the issue description. We review requests and respond after validating transaction logs.

Approved refunds are initiated to the original payment method. Final settlement timeline depends on your payment provider and bank.